Terms + Conditions

Proudly Handcrafted

All Myrth Registry ceramic pieces are made to order by hand. There may be slight variations piece to piece in both proportion and glaze application due to their handmade construction and natural material make-up. We do not consider this variation a flaw. It is our intention that each piece purchased and delivered be the closest representation to our standard but still maintain our unique hand touch.

Returns and Changes

All registry orders placed on Myrthregistry.com are FINAL SALE. Items will not be accepted for return, exchange, or refund. 

Myrth cannot make changes to a registry collection, individual items, or to orders after the registry’s closing date. Changes prior to the closing date may result in delivery delays. If you need to make a change to your order before the registry’s closing date, please contact us at hello@myrth.us and we will do our best to support.

In the circumstance of a cancelled registry Myrth will deliver all purchased items to the purchaser, unless the purchaser wishes for Myrth to deliver to the registry couple. Shipping fees will apply and be charged to the receiver if applicable.

Delivery

Registry collections are delivered in full upon completion of the entire collection. Registries are not available for partial or phased pick-up. On occasion phased delivery is necessary. It is Myrth’s full discretion to make these arrangements based on product availability.

For order pick-ups Myrth will contact the client when the collection is ready to be picked-up at our studio. We appreciate prompt pick-up within 2 weeks of completion. 

For registry clients that have specified for their items to be shipped to them, delivery fees will be calculated and added to online orders from their registry. If a customer fails to add shipping Myrth will invoice the customer to collect shipping fees. If there are unpaid shipping fees at the closing date, these fees will be the responsibility of the registry client.  

In the circumstance a registry client requests a change of delivery method from Shop Pick-up (which is free) to UPS shipping, the registry client will be responsible for all shipping fees on purchased items. Going forward, for any new orders the customer will be responsible for shipping fees.    

If any item is damaged during shipping, Myrth will work with the recipient to have the item replaced in a timely manner. If you observe damage of items within the shipment please email us immediately at hello@myrth.us with a photograph of the damaged items & all packaging. Please include a full description of the damage in your email. All claims must be sent to Myrth within 2 days of delivery.